Responsibilities

The lifeline of any public safety agency is its telecommunications center. Without these pivotal information brokers, the public and the police officers themselves are presented with a myriad of potentially fatal safety issues. The Hanahan Police Department Telecommunications Center is responsible for dispatching police, fire, and medical services to citizens of our community.

Trained telecommunications specialists man the 9-1-1 system and coordinate emergency assistance for anyone in need. This division also maintains all telecommunications equipment designed for deaf persons as well as the Department’s National Crime Information Center.

Emergency dispatchers, also commonly referred to as 911 dispatchers, are publicly employed professionals who take incoming calls in a specific area where an individual is in distress or experiencing a minor or major emergency. Due to the nature of the job, you must be able to work in highly stressful and tense environments while keeping your composure. You also need to be able to leave work at home so that the events of the day at work do not affect your life at home. Read on, and learn about some of the duties of an Emergency Dispatcher so that you can decide if you should apply for the opening.

Leadership

The Telecommunications Department is directed by the Director of Operations and Information Technology, David Kornahrens.

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