Telecommunications Officer

Website City of Hanahan

The City of Hanahan is currently accepting applications for the position of Telecommunications Officer.

Summary:

Receives complaints from public concerning police emergencies and broadcasts orders to suitable units to investigate by performing the following duties.

Essential Duties and Responsibilities:

• Question callers to determine their locations, and the nature of their problems to determine type of response needed.
• Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.
• Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
• Record details of calls, dispatches, and messages.
• Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
• Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
• Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
• Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.
• Provides preliminary first aid instructions before paramedic truck or ambulance arrives.
• Transmits and receives messages between divisions of own agency and other law enforcement agencies
• Monitors NCIC for hit confirmations and processes as per NCIC protocols.
• Other duties may be assigned.

Certificates, Licenses, Registrations:
Must be able to complete 911 training at the South Carolina Criminal Justice Academy and complete NCIC training. Must have a clean criminal record and pass a background check.

 

Hours: Shift work required.
Pay: Grade 3: $26,260.00 – $35,451.00 +/-DOQ
Open until filled.
Submit resume AND application via the address listed below or [email protected]

City of Hanahan
Human Resources
1255 Yeamans Hall Rd
Hanahan, SC 29410

City of Hanahan is an Equal Opportunity Employer.

Upload your CV/resume or any other relevant file. Max. file size: 128 MB.

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